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Crossbridge Dental, PC

Gretchen M. Palmer, DDS ~ General Dentist





Crossbridge Dental cares about the health of our patients and our employees.  We are following the mandate of the NYS Dental association and NYS on Pause and are temporarily postponing all elective and non-urgent dental treatment through May 15th.

Any scheduled dental appointments in our office between March 18th-May15th  have been cancelled.  We are in the process of calling our patients.  As this is a fluid situation and we are unsure how long we will be closed we are not rescheduling appointments at this time. Once we re-open we will be calling you to reschedule.  Please be patient with us.  We will be adding additional hours to help get everyone in.If you have an appointment with us in the upcoming weeks PLEASE be on the look out for a text  and /or phone call from us regarding that upcoming appointment.

Dr. Palmer IS available for emergency dental care only.  If you are experiencing:

1.) Significant dental pain that is not relieved by over the counter medication

2.) Any facial swelling or swelling of the gum tissue.

Please call Dr. Palmer at 585-451-2929.  If you have lost a filling, have a broken tooth, or a crown/bridge or a temporary crown that is off please leave a message on our voicemail at 585-427-2620 and someone will return your call.  We will be checking our messages every Monday and Thursday morning and someone will return your call between 9:00AM-!2Noon.  Please realize our staffing at this time is extremely limited at this time and we thank you for your patience. 

Being a small business and knowing the effect that this will have on our staff made this decision difficult but the safety and well-being of our patients, our staff and thier families is our number one priority. Thank you for your patience with us as we work though this challenging time.

As soon as we are in a position to safely open our practice for all dental treatment, we will let you know. We miss you all and look forward to seeing you and your beautiful smiles again.  Stay healthy my friends.

Dr . Palmer 



Crossbridge Dental is dedicated to providing the highest quality dental care with the comfort and convenience you and your family deserve. 

From regular checkups to the latest in cosmetic dentistry, Dr. Gretchen Palmer offers a wide variety of comprehensive services with one goal , to help you achieve a healthy, beautiful-looking smile for life.

Our office is located at 2000 Winton Road South at the corner of Winton and French Roads.  Our office hours are Monday through Thursday from 8:00 AM-1:00 PM and 2:00 PM -5:00 PM. 




















Our office complies with all Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.  To see our entire Notice of NonDiscrimination please click on the following link.

We will take reasonable steps to provide free of charge language assistance services to people who speak languages we are likely to hear in our practice and who don't speak Engligh well enough to talk to us about the dental care we are providing.  For additional information please click on the following link.


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Please do not submit any Protected Health Information (PHI).